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New Beginnings Center of Hope

Assist Women as Bilingual (Spanish & English) Crisis Line Agent

About this Opportunity

New Beginnings Center of Hope provides confidential care and ongoing services designed to value woman and engage the father in the pregnancy decision making process.

Bilingual (Spanish & English) Christian female volunteers are needed to serve as a Crisis Line Agent assisting women facing unplanned pregnancy to make informed pregnancy decisions that lead to life-affirming choices for themselves and their pre-born children.

This role is essential to helping New Beginnings serve their clients and operate their center well.

Volunteers will:

  • Attend trainings on Caring Foundations, phone script and documentation, virtual appointments and abide by all NBCOH policies and procedures.
  • Accurately translate questions and answers (If applicable) using a phone script and coaching tips in the language that they and the caller have in common.
  • Assist callers with connecting to organizations NBCOH refers to for services NBCOH does not directly provide.
  • Engage in permission-based spiritual conversations that lead to gospel presentation and an invitation to receive Christ as Lord and Savior.

Volunteer Application and Training Requirements: 

  • Please email your current resume to along with the best day and time for an initial telephone interview and follow-up Zoom Interview.
  • Volunteers will complete Volunteer Application, Background Check, and associated assessments.
  • Volunteers will complete 4 virtual training sessions and 2 onsite training sessions. COVID precautions will be implemented.
  • Volunteer training takes about 6 months to complete. Therefore minimum of 1 year of written volunteer commitment is required.

Skills & Qualifications: 

  • Volunteers should be Bilingual in Spanish & English.
  • Because of the sensitive faith-based nature of our work, volunteers must have a true passion for our work and be followers of Christ who embrace a sanctity of life mindset. Volunteers should agree with our mission, vision, core values, code of ethics, statement of faith.

Time commitment required: Volunteers serve on-site a minimum of 6 hours a week between 10 am and 4 pm. Due to the intensive training process, we are looking for volunteers who can commit to serving for 1 year at minimum.

Location: 3 days virtual, 2 days on-site in Jamaica, Queens.

Benefits to the volunteer: Knowing you are having an integral part of serving women in difficult life-situations.

Expectations of Volunteers: Volunteers must abide by all NBCOH policies and procedures.

What Volunteers Can Expect from New Beginnings: Volunteers experience in-depth training and direct support to ensure volunteers feel equipped and confident in their roles.

Click "Request Information" to learn more!


Jamaica, Queens
United States

Opportunity For
Type of Screening
Statement of Faith
Age Minimum